Refund policy

Refund & Return Policy (United States)

Last updated: October 29, 2026

30-day satisfaction guarantee. If you are not satisfied with your purchase for any reason, contact us within 30 days after your order is delivered and we will refund it on request. This applies to opened products too.

How to request a refund. Contact us using the email on our Contact page with your order number and the item(s) you want refunded. We will confirm your refund by email. If we ask you to send the item back, we will give you the return address and instructions. Items sent back without first contacting us cannot be accepted.

Damaged, defective or wrong items. If your order arrives damaged, leaking, defective or is not what you ordered, contact us within 30 days of delivery with your order number and a photo. We will send a replacement or issue a full refund, including original shipping, at no cost to you.

Return shipping for change-of-mind returns. If we ask you to return an item for a reason that is not our error, the customer pays the return shipping cost. Original shipping charges are non-refundable for change-of-mind refunds.

When you get your money back. Approved refunds are issued to your original payment method. Your bank or payment provider may take additional time to post the refund.

Exchanges. We do not offer direct exchanges. Please request a refund and place a new order.

Questions. Contact us using the email on our Contact page.