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Continue shoppingYour Vera & Vale experience should be effortless. Find quick answers on sizing, shipping, returns, and more.
We ship all orders across Canada with Canada Post. Place your order before 11 PM and it will be shipped the very next day – always with complimentary delivery. Your new favourite pieces, on their way to you fast and free.
We want you to love every piece from Vera & Vale Toronto. If it’s not quite right, you can return your item within 30 days – no questions asked. Enjoy a 100% money-back guarantee and hassle-free return process.
Perfect fit is part of feeling confident. Use our size guide to find your ideal match before you order. Still unsure? Our customer care team is happy to help you choose the size that flatters you most.
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To preserve the top quality of our garments, we recommend hand washing each piece. This keeps your clothing looking like new and lets you enjoy the luxury fabrics for longer.
Our average delivery time is 7–15 business days. We’ll email you as soon as your order is on its way.
You’ll receive a shipping confirmation with a tracking number once your order has been dispatched.Which you can use on our Track my order page.
If you haven’t received it, contact us and we’ll help you track it down.
We accept major credit/debit cards (Visa, MasterCard, AMEX), and other secure payment options shown at checkout.
Absolutely. All transactions are encrypted and processed via secure payment gateways. We never store your card details
Simply emailsupport@veraandvale.com with your order number — our team will guide you through the return process and provide the correct return address.
For hygiene reasons, the following items are non-returnable:
– Underwear, bras, swimwear
– Earrings and personalised jewellery
– Cosmetics and makeup
– Items marked as final sale
